Privacy and Cookie Policy

Effective date: July 29, 2026

Daisey Lingerie (“Daisey Lingerie,” “we,” “us,” or “our”) respects your privacy. This Privacy and Cookie Policy explains how we collect, use, disclose, and protect information when you visit daiseylingerie.com, create an account, place an order, contact us, or otherwise use our website and services.

By using our website, you acknowledge the practices described in this policy.

1. Information We Collect

Information you provide

Depending on how you interact with our website, we may collect:

Your name.
Billing and shipping addresses.
Email address and telephone number.
Account login information.
Products purchased, viewed, saved, or placed in your cart.
Order history, returns, and customer-service communications.
Product reviews, survey responses, and marketing preferences.
Other information you choose to provide.

Payment information

Payments are handled through the payment providers offered at checkout. We may receive limited transaction information, such as payment status, payment method, transaction identifier, and billing details. We do not intentionally store complete payment-card numbers or card security codes on our website.

Information collected automatically

When you use our website, we may automatically collect:

IP address.
Browser, device type, and operating system.
Referring website.
Pages and products viewed.
Date and time of visits.
Shopping-cart and checkout activity.
Website interactions and technical diagnostic information.
Cookie identifiers and similar browser-storage information.

2. How We Use Information

We may use personal information to:

Create and manage customer accounts.
Process, fulfill, deliver, and track orders.
Process payments, returns, refunds, and exchanges.
Communicate about orders and customer-service requests.
Maintain shopping carts and saved preferences.
Detect and prevent fraud, abuse, security incidents, and unauthorized transactions.
Operate, maintain, troubleshoot, and improve our website.
Personalize products, content, and offers.
Send marketing messages when permitted by law.
Maintain business, accounting, tax, and transaction records.
Enforce our terms, policies, and legal rights.
Comply with applicable laws and lawful governmental requests.

You may unsubscribe from promotional emails using the unsubscribe link included in those messages. You may still receive non-promotional communications concerning your account, orders, or customer-service requests.

3. How We Disclose Information

We may disclose information to service providers that help us operate our business, including:

Website hosting and technology providers.
Payment processors.
Shipping carriers and fulfillment providers.
Fraud-prevention and security providers.
Email and customer-communication providers.
Analytics and website-performance providers, when used.
Professional advisers, including accountants, attorneys, and insurers.

These providers receive information only as reasonably necessary to perform services for us and are expected to protect it appropriately.

We may also disclose information:

To comply with applicable law, court orders, subpoenas, or lawful governmental requests.
To investigate fraud, abuse, security threats, or violations of our policies.
To protect the rights, property, or safety of Daisey Lingerie, our customers, or others.
In connection with a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction.
With your direction or consent.

We do not sell personal information for monetary consideration.

4. How We Use Cookies and Similar Technologies

Cookies are small text files stored by your browser. We use cookies and similar browser-storage technologies to operate our store, secure transactions, remember preferences, maintain shopping carts, improve performance, and understand how customers use the website.

Some cookies are necessary for the website to function. Disabling necessary cookies may prevent account login, shopping-cart, checkout, or other store features from working properly. Where required by applicable law, we will request permission before using nonessential analytics or advertising cookies.

Adult-content age verification

When you confirm that you are at least 18 years old before entering the Adult Toys section, our website stores the value daisey_adult_toys_age_verified in your browser’s session storage. It records only that the age-verification question was accepted. It does not record your birth date or verify your identity. The value normally expires when the applicable browser tab or session is closed.

5. Managing Cookies

Most browsers allow you to view, block, or delete cookies through their privacy settings. Blocking cookies may affect website functionality, including account login, shopping carts, checkout, and saved preferences. Browser session storage can generally be cleared through the same privacy or website-data controls used to clear cookies.

6. Data Retention

We retain personal information for as long as reasonably necessary to:

Complete transactions and provide requested services.
Maintain customer accounts.
Meet tax, accounting, and recordkeeping obligations.
Resolve disputes and enforce agreements.
Prevent fraud and maintain security.
Comply with applicable law.

Retention periods vary depending on the type of information and the purpose for which it was collected.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, network, transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials. Please contact us if you believe your account has been accessed without authorization.

8. Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have the right to:

Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain information.
Obtain a portable copy of certain information.
Opt out of certain uses or disclosures.
Withdraw consent where processing is based on consent.
Appeal the denial of a privacy request.
Receive equal service without unlawful discrimination for exercising privacy rights.

These rights may be subject to exceptions and identity-verification requirements. To submit a privacy request, use our Contact Us page. We may request information reasonably necessary to verify your identity and protect your account.

9. Children and Age-Restricted Products

Our website and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

The Adult Toys section is restricted to individuals who confirm that they are at least 18 years old. The website’s age prompt is a confirmation mechanism and is not an independent identity or age-verification service.

10. Third-Party Links

Our website may contain links to websites operated by other organizations. We do not control and are not responsible for the privacy, security, or content practices of those websites. Review the privacy policy of any third-party website before providing information.

11. Changes to This Policy

We may update this policy periodically to reflect changes in our business, website features, legal requirements, or privacy practices. The updated policy will be posted on this page with a revised effective date.

12. Contact Us

For questions about this policy or to submit a privacy request, visit our Contact Us page.

13. List of Cookies and Browser Storage

The exact cookies used may vary depending on the features you use. Magento may use the following cookies and browser-storage values:

Cookie or Storage Name	Purpose
`form_key`	Stores a randomly generated security value used to help prevent forged requests.
`PHPSESSID`	Identifies your current website session.
`guest-view`	Allows guests to view and manage certain order information.
`persistent_shopping_cart`	Connects a returning customer with a persistent shopping cart when enabled.
`stf`	Supports the email-a-friend product feature when enabled.
`store`	Remembers the selected store view or language.
`user_allowed_save_cookie`	Records whether the customer has allowed cookies to be saved.
`mage-cache-sessid`	Helps manage and clean browser-cached store content.
`mage-cache-storage`	Stores content locally to improve website performance.
`mage-cache-storage-section-invalidation`	Refreshes specific locally stored content when necessary.
`mage-cache-timeout`	Records when locally cached content should expire.
`section_data_ids`	Tracks customer-specific website sections that need to be refreshed.
`private_content_version`	Helps invalidate private customer content when it changes.
`X-Magento-Vary`	Supports page caching and delivery of the appropriate page version.
`mage-translation-file-version`	Tracks the version of translated website content.
`mage-translation-storage`	Stores translated website content in the browser.
`mage-messages`	Stores informational, success, warning, or error messages displayed by the website.
`product_data_storage`	Stores information related to recently viewed or compared products.
`recently_viewed_product`	Remembers recently viewed products when the feature is enabled.
`recently_compared_product`	Remembers recently compared products when the feature is enabled.
`daisey_adult_toys_age_verified`	Session-storage value recording acceptance of the Adult Toys age-verification prompt.